
Privacy Policy
Confidentiality & Privacy Policy
Delivery PolicyWithCaroline .com is a business name of sole trader Caroline Anderson All personal sessions of withcaroline.com to be supplied at a mutually agreed location, date and time., to the lasting satisfaction of the client.All group sessions of to be supplied by withcaroline.com at a mutually agreed location, date and time, to the lasting satisfaction of the Client making the booking.
Interventions and Training Courses
With Caroline.com is committed to high quality delivery and will:
Ensure that a current copy of the accredited intervention/course curriculum or training package and information regarding the program, availability of learning resources and appropriate support services are available to students as appropriate.
Obtain written permission from course copyright owners prior to course delivery to use and if required, customise courses.
Ensure that any person delivering a withcaroline hosted course meets the industry standards and withcaroline standards for delivering that program
Products
Products which are physical in nature will be dispatched for delivery within 7days by an approved UK carrier . Delivery charges are specified at point of purchase.
Downloadable Products
Such products will be delivered through the medium of the internet within 24 hours of purchase. They will be sent in industry accepted files and formats. It is the responsibility of the purchaser or receiver to ensure that their equipment and software is able to receive and read the downloaded product
Returns Policy
In the unlikely event of customer dissatisfaction, products may be returned to
WithCaroline
Constance Studio
75 Orchard Road
Southsea
Hants
Refunds will be made within 7 days from receipt of returned products by cheque or other acceptable form of payment .
Customer Service Policy and Postal Address
With Caroline.com is committed to providing continually improving levels of customer service, our aim is to achieve 100% Customer Satisfaction as a constant beat in the rhythm of our business.
Please feel free to contact Customer Services with your queries @
Customer Services
WithCaroline
Constance Studio
75 Orchard Road
Southsea
Hampshire
Privacy PolicyTel: 07920 282015
Your Privacy
With Caroline is committed to protecting your privacy. We only use the information we collect about you to process orders and to provide support and upgrades for our products. Please read on for more details about our privacy policy.
What information do we collect? How do we use it?
When you order,or book we need to know your name, e-mail address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status. We do not store your credit card details.How does WithCaroline protect customer information?
We use PayPals Secure Server for collecting personal and credit card information. The secure server layer (SSL) encrypts (scrambles) all of the information you enter before it is transmitted over the internet and sent to them. Furthermore, all of the clientr data we collect is protected against unauthorized access.What about "cookies"?
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. We do not use cookies to collect or store any information about visitors or clients.Will withCaroline disclose the information it collects to outside parties?
With Caroline does not sell, trade, or rent your personal information to others. We may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will not include personally identifying information.Withcaroline may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of withcaroline , our users, or others.